jeu77's Privacy Policy
Your personal information is completely safe with us — jeu77 is committed to protecting your privacy through SSL encryption and strict data protection practices.
Introduction & Applicability
Introduction
This Privacy Policy ("Policy") governs the data relationship between the organization operating the jeu77 platform ("we", "us") and every individual who uses our website and services ("you", "your").
jeu77 is a secure and reliable online casino and betting platform for players in Bangladesh. We believe that user trust is the foundation of our service. That is why we maintain full transparency in how we collect, store, and process your personal information.
By using the jeu77 website or creating an account, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us at [email protected].
Who This Policy Applies To
This Privacy Policy applies to all of the following:
- Anyone who has registered or is in the process of registering an account on the jeu77 platform.
- Anyone who only browses the website without creating an account.
- Anyone who contacts our customer support team by email or live chat.
- Anyone who takes part in any of our promotional activities.
Only individuals aged 21 or older may open an account and use jeu77's services. We do not knowingly collect personal information from minors.
What Information We Collect
Personally Identifiable Information
During account registration and identity verification, we collect the following information:
- Full name (as it appears on a government-issued ID).
- Date of birth (for age verification).
- Mobile number — on a Bangladesh mobile network.
- Email address.
- National ID (NID) or passport number (when identity verification is required).
This information is used solely to confirm your identity, keep your account secure, and meet legal obligations.
Financial and Transaction Information
For deposits and withdrawals on our platform, we currently support Bangladesh's mobile financial services — bKash, Nagad, and Rocket. When these transactions are processed, the following information may be logged:
- Mobile financial service account number (partial, masked).
- Transaction amount, date, and time.
- Transaction reference ID.
- Deposit and withdrawal history.
We never store your full mobile financial service PIN, password, or security code.
Technical and Usage Information
When you visit the jeu77 website, certain technical information is collected automatically:
- IP address and approximate geographic location.
- Browser type and version.
- Operating system and device type.
- Pages visited, session duration, and referrer URL.
- Data from cookies and similar tracking technologies.
Cookie Policy
jeu77 uses functional, analytical, and preference-saving cookies. Functional cookies are essential for the platform to run properly — maintaining login sessions, saving language preferences, and so on. Analytical cookies help us understand how users interact with the service so we can improve it. You can disable cookies at any time in your browser settings, though this may limit certain features of the service.
Purpose of Data Use
How We Use Your Information
The information we collect about you is used for the following purposes:
a) Account Management and Security
This information is used to create, verify, and manage your account; to confirm authorized logins; and to prevent unauthorized access. jeu77 uses SSL encryption technology to keep your data secure.
b) Transaction Processing
Information is used to verify and complete deposit and withdrawal transactions made via bKash, Nagad, or Rocket. The minimum deposit is ৳100 and the minimum withdrawal is ৳800.
c) Customer Support
When providing 24/7 live chat and email support, our support team may access your account information in order to resolve issues quickly.
d) Responsible Gaming Policy Enforcement
Information is used to analyze playing patterns, identify possible signs of problem gambling, and provide assistance to users when needed.
e) Technical Improvements
Analytical data is used to improve platform performance, identify bugs, and further enhance the user experience.
f) Promotional Communications
With your consent, we may send emails to inform you about our offers and updates. You can unsubscribe at any time.
Sharing Information with Third Parties
Disclosure of Information to Third Parties
jeu77 does not sell or rent your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
a) Service Providers
To operate the platform, we work with trusted third-party providers — such as payment processing, hosting, and security services. These organizations may only use the information for the contracted purpose, and strict confidentiality agreements are in place with them.
b) Game Providers
Game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may access limited technical data in order to deliver their services properly. They may not independently use your personally identifiable information.
c) Legal Obligations
In the case of a court order, government directive, or legal requirement, we may be obligated to provide relevant information to the appropriate authorities.
d) Fraud Prevention
If fraud, money laundering, or other illegal activity is suspected, relevant information may be shared with the appropriate authorities. This is part of keeping our platform safe for all users.
Data Retention & Security
Data Retention Period
How long your personal information is retained depends on the type of data and legal requirements:
- Active Accounts: All information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, certain information may be retained for a specific period to meet legal and regulatory obligations.
- Transaction Records: Financial transaction records are retained for an extended period for audit and compliance purposes.
- Technical Logs: Server and access logs are kept for a limited time, then automatically deleted.
Data Security Measures
jeu77 uses industry-standard security technologies to keep your data secure:
- SSL/TLS Encryption: All data transmitted between the website and servers travels through encrypted channels.
- Data Encryption: Sensitive information is stored in encrypted form in the database.
- Access Controls: Only authorized staff can access specific data, and every access is logged.
- Regular Security Audits: Security audits are conducted regularly to identify system vulnerabilities.
- Two-Factor Authentication: Two-step verification is available to enhance account security.
While we strive to ensure the highest level of security, no online platform is 100% secure. If you notice any suspicious activity, contact us immediately at [email protected].
Your Rights and Choices
Your Rights Regarding Your Information
Every registered user on the jeu77 platform has the following rights regarding their personal information:
a) Right to Access
You may request to know what information we hold about you. Write to us from your registered email at [email protected] and we will initiate the process.
b) Right to Correction
If the information stored in your account is incorrect or incomplete, you may request a correction. In some cases, re-verification of your identity may be required.
c) Right to Deletion
In certain circumstances, you may request that your information be deleted. However, we may be required to retain some data for legal compliance and transaction record purposes.
d) Right to Object to Processing
If you wish to object to receiving marketing messages, use the "Unsubscribe" link in any email or notify our support team directly.
e) Right to Close Your Account
You may request to close your jeu77 account at any time. Any pending transactions will be settled after the account is closed.
Privacy of Minors
jeu77 strictly provides services only to individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21. If a minor has registered by any means, the relevant account and data will be deleted as soon as it is brought to our attention.
If a parent or guardian believes their child has registered on our platform, please contact [email protected] immediately.
Data Transfers & Other Matters
International Data Transfers
jeu77's server infrastructure may be located outside Bangladesh. Regardless of where data is stored, the protection standards set out in this Privacy Policy apply in all cases.
For international data transfers, we ensure that adequate protections exist under the laws of the destination country, or that contractual safeguards are in place.
Links to External Websites
The jeu77 website may sometimes redirect to third-party payment pages or game lobbies. jeu77 is not responsible for the privacy practices of these external services. We recommend reading the privacy policy of any relevant service you use.
Policy Changes and Notifications
We may update this Privacy Policy from time to time. When changes are made:
- The updated date on this page will be revised.
- A notification will be sent to your registered email for significant changes.
- Continued use of the platform after changes are made will be considered acceptance of the new policy.
We therefore recommend checking this page regularly.
Contact Us
Privacy-Related Requests
If you have any questions about this Privacy Policy, wish to access or correct your information, or want to raise any data-related concern, please get in touch with us.
jeu77's support team is available 24/7 to assist you — in both Bengali and English.
Once we receive your request, we will do our best to respond as quickly as possible.
Useful Links
Besides the Privacy Policy, the pages below may also be helpful to you: